There are two ways to create GoLinks®. You can
either use our one-click browser extension to create a
GoLink from any website by just clicking on the browser icon
for the extension, or click on "Create Golink" on the top
right of the GoLink Dashboard.
How do I edit a GoLink?
You can edit any GoLink by clicking on the three
gray dots, for the GoLink, on the GoLink dashboard. By
clicking on that icon, it will bring up the editing options
for the GoLink.
Do I have to pay to use GoLinks®?
Using GoLinks® is absolutely free! Never have to
pay for GoLinks® ever unless you want Enterprise related
features.
Advanced
How do I create variable links?
To create a variable golink, add this symbol {*} to your destination URL.
For example, you can create a variable golink for Jira issues. Your destination URL will be:
https://company.atlassian.net/browse/CO-{*} and the
golink will be: go/jira.
You can access an individual Jira issue using go/jira/123 which will directly go
to https://company.atlassian.net/browse/CO-123
Extension
Which browsers support the GoLinks® Extension?
We currently support Chrome, Firefox, Safari, Brave, Edge and Opera with browser
extensions. If you're not using one of those browsers,
you'll have to add a Search
Domain to your system.
Don't
worry, we'll show you how to add one by clicking here.
The Safari extension used to work, but now I don't see it
Apple is removing support for the Safari Extension Gallery with the introduction of macOS
Catalina
and is removing some of the APIs available for Safari.
We are currently working on the new version of the Safari solution and will reach out to our
Safari users once it is ready.
I cleared my browser history and now my go/links are showing Google search results.
Just click here
to re-enable it,
or type in http://go.
You'll need to add http://go to your history
for your browser to resolve the links by default
Slack
GoLinks® Bot doesn't resolve my links
Make sure that you have invited @GoLinks to the channel
where you want the links resolved.
If that still doesn't work, try reinstalling the
slack app by clicking here.
Technical
How to Install GoLinks
There are many ways to get started with GoLinks®.
The simplest method is to install the Browser Extension which will start to resolve
go/links in your browser.
I'm getting the error "This site can’t be reached" in my browser
If you are using the Browser Extension, make sure it is still installed and enabled in your
browser settings.
Chrome: chrome://extensions
Firefox: about:addons
Safari: Safari > Preferences > Extensions
You may be in an incognito window. Browser Extensions do not work in incognito mode.
How are the golinks resolving?
GoLinks® has four integration options for you to
choose from:
By far the most recommend approach is to use our
GoLinks® browser extension.
You can also add a custom DNS entry on your company
network.
Finally, plain old local host file changes will work
too :D
Do I need to install the GoLinks® Extension?
It's not required for GoLinks® but it's recommended if your
company has not set up a DNS entry or search domains for
golinks.io The extension allows you to access GoLinks
within your company network, and without! Making GoLinks
always available from your browser. It also allows for easy,
one-click creation of GoLinks®.
What is the IP address to add a DNS entry on our corporate network?
Add an A record entry for go and point it to the following IP address:
52.72.13.96 Doing this will allow all GoLinks® to resolve
without the use of the GoLinks® extension. It will also allow all
GoLinks® to resolve for all users within your company.
What is the search domain entry that we should use on our router?
Just add golinks.io and it will do the trick 👍
How do I add a Search Domain on my system?
Click on the operating system you are using and we'll walk
you step by step. Don't worry, it will be easy 😃
Choose Apple menu > System Preferences,
then click Network.
In the list at the left, select the network
connection service you want to use (such as
Wi-Fi or Ethernet), then click Advanced.
In the top menu of the window, click on DNS.
Click DNS, then click the Add button at the bottom of the
Search Domain list, then enter the search
domain for: golinks.io
Click OK and you're done 👏
Go to Control Panel > Network and Internet
> Network and Sharing Center, then click
Change Adapter Settings on the left side.
Right-click your network connection service
(normally "Local Area Connection" or "Wireless
Network Connection") and select Properties.
Select Internet Protocol version 4 (TCP/IPv4)
and click the Properties button.
On the General tab, click the Advanced…
button.
In the Append these DNS suffixes (in order)
list, click Add, then enter the search domain: golinks.io
You're done 🙌
In NetworkManager, edit your network
connection service and click the IPv4 Settings
tab.
In the Search domains field, enter the search
domain: golinks.io
Click Save and you're done 👍
How do I edit my local host file?
Follow the four easy steps below to modify your hosts file
Open up your terminal
Edit your host file $vi /etc/hosts
Copy and paste the following line 52.72.13.96 go
Save your file and you're done 🙌
What Single Signon (SSO) Solutions are provided?
For enterprise accounts we offer integrations with the following SSO:
G Suite
Okta
OneLogin
Azure Active Directory
Ping Identity
Custom SAML
Don't see your SSO provider? Contact our support and let us know.
I've enforced "SSO Only" login as an admin, but our company no longer has access to our SSO
provider.
Am I locked out forever?
If your SSO is down, or your company doesn't have access anymore, we do have an emergency bypass
to temporarily access your account.
If you are an administrator of your company's GoLinks® account, follow these steps.
